Guest information A-Z

Our hotel is accessible for wheelchair users. In the hotel there is a toilet with wheelchair access at the reception. We have one room with wheelchair access.

Our hotel offers the possibility to use an adapter/socket for international use. Please let us know at reception if you need one.

All rooms and public areas are air conditioned.

folding baby cot with net, baby step, high chair available at reception.

Please contact reception for bathrobes!

Shower gel, shampoo and soap are provided in the suite bathrooms.

Single bed: 80*200 cm; double bed: 160*200 cm

In the hotel rooms, bed linen is changed by our staff after three nights in the hotel.

Your hotel bills will be credited to your room account upon request, which you can settle in one lump sum at the end of your stay.

Two blankets per room are provided for our guests.

Buffet breakfast is available in the hotel breakfast room every day from 7:00 to 10:00.

Rooms can be occupied from 15:00.

The room is available until 10:00 on the day of departure. Extensions until 14:00 are possible for a fee, subject to availability. Please contact reception for details.

The hotel’s chambermaids clean the rooms between 10:00 and 16:00. If the “Do not disturb” sign is hung on the door handle from outside, our hostesses will be absent from exclude your room that day.

Please contact reception during your stay to resolve any problems as quickly as possible.

Guests can choose between the A and B menus for dinner. Please indicate your choice at the reception after breakfast!

Electric cars can be charged on site (for an extra fee). For more information, please contact our reception staff!

To turn on the electricity, please insert your room card in the card holder by the front door.

Limited number available.

In the large hall of our fitness department, our trainers hold various group classes at pre-announced times, detailed information about which can be found in our timetable on our website. The classes are available to our guests for a fee.

The nearest emergency exit and escape route is shown on the room’s front door. Please take time to identify the nearest emergency exit after checking in. All emergency exits are clearly marked with lights and signs. The building is equipped with smoke detectors and alarms.

Gift vouchers are available on request and in the amount requested. Please contact reception for more information.

Available in the bathroom of each hotel room.

The temperature is controlled by a thermostat on the wall. The temperature can be set by the wall-mounted thermostat on the wall. Use the knob on the left to decrease the airflow and the knob on the right to increase it.

Wireless internet is available free of charge in the hotel rooms, breakfast room, meeting room, fitness and wellness area.

Would you stay longer in your room on the day of your departure? For a fee, depending on availability it is available. Please ask at reception for details.

If you drop off your laundry before 9:00 on weekdays, we will have your clean clothes ready in your room on the same day for a fee. Please use the laundry bag. Please only order laundry that does not require special treatment, as the hotel cannot be held responsible for any damage caused.

Please ask at reception about lost property found in our hotel.

Upon request, our hotel staff will deliver or collect your luggage to or from your room upon arrival or departure. Please inform the reception desk upon request.

Please notify reception if any equipment in your room is not working or needs repair.

If you have a medical complaint or unexpected sickness, please consult a specialist. If you have a medical emergency or sudden change of medication, or if you have a sudden medical problem, please contact our reception for the nearest pharmacy or hospital. To contact the ambulance, call 112!

The hotel’s meeting room is an ideal venue for small meetings and corporate events. Our modern meeting room, equipped with projector and screen, offers 37 m2 of space for up to 18 people, depending on the layout.

Please check the contents of the minibar on arrival, using the price list attached. If you find any deficiencies, please inform our receptionist immediately. During your stay at the hotel, our hostesses will check the consumption every morning, which will be reported to the reception desk, where the receptionist will charge it to your room bill.
The minibar will be refilled every day up to the normal stock level. Please inform the reception desk when checking out if you have used the minibar for the last day.

We provide toothbrush, toothpaste and mini razor on request and for a fee. Please contact the reception.

A separate, camera-monitored car park is available for our guests next to the building.

You can pay in our hotel by cash (HUF, EUR), debit and credit card (VISA, Maestro, Mastercard), Széchenyi Pihenő card and gift voucher issued by the hotel.

Two mobile phones are available for guests at the Reception, which can be used on site and are charged for every minute used.

The reception of our hotel is open for our hotel guests from 6:00 a.m. to 9:00 p.m. on weekdays and from
7:00 a.m. to 8:00 p.m. on weekends. In case of problems outside of opening hours, call the following number: +36 30 148 7755

You will receive a room card at reception on arrival to open the hotel room door. The room is powered by inserting the card into the slot of the plastic box on the inside wall next to the room door. Please remove the card from the slot when you leave the room. The card is valid until 10:00 on the day of travel. The card is also an information carrier, so please report any loss to reception immediately!

There is a safe with instructions in the room’s wardrobe. The hotel cannot be held responsible for any valuables left in the room.

Our hotel has video surveillance and recording systems in some areas.

Sewing kit is available on request and for a fee. Please contact the Reception.

shoe cleaning cloths are available on request and for a fee! Please contact the reception!

The attic windows of our upstairs rooms are equipped with a roller shutter, which guests can control from a control panel on the wall.

The entire hotel is non-smoking. Smoking is permitted outside the building. Please contact reception for more information. In case of smoking in prohibited areas, the hotel is entitled to charge a fine of 50.000,- HUF to the Guest’s account.

please contact reception for any extra pillow needs beyond the stock in your room.

Our fitness room is open on weekdays from 6:00-21:00, on Saturdays from 8:00-18:00, on Sundays from 10:00-16:00, and is available for a fee. For further information about sports programmes, please contact the reception!

Towels in hotel rooms are changed daily upon request. Otherwise, our staff will change the towels after three nights in our hotel.

The list of available Hungarian and foreign language channels is available in the rooms.

Umbrellas are available at reception. Please ask our receptionist for assistance.

Please contact reception if you require an alarm clock.

In our wellness area there is a steam cabin, an infrared sauna, a Finnish sauna, an ice fountain and a hot tub for our guests for a fee. Our wellness area is open at specific times. For more information, please contact reception.